Arattai Business is a dedicated app that helps small and medium businesses build their presence on Arattai and manage customer conversations, on the same network your customers already use to chat.
Prerequisites
Stable internet: A stable internet connection is required for smooth functioning.
A mobile number: You register your business with a valid mobile number, just as you would a personal Arattai account.
About Arattai Business
Arattai Business gives small and medium businesses a simple set of tools to establish their brand, set expectations with customers, and handle conversations, all from one app. You do not need any enterprise contract or technical setup to get started.
It is built for businesses of every size and type: retailers, restaurants and home kitchens, home services, salons and clinics, coaching classes, and more.
What You Can Do
Feature | What it does |
Business Profile | Create a public profile with your business name, display picture, description, category, and hours that customers see on Arattai. |
Business Hours | Tell customers when you are open. This also powers automatic away messages outside your working hours. |
Automated Messages | Send greeting and away messages automatically, even when you are offline, so no customer is left without a reply. |
Privacy Controls | Every privacy setting available in the personal Arattai app is also available to your business account. |
How to Get Started
Available on: Android ยท Web
On the web, you cannot create business account but can be used as linked device. Open Arattai Web in your browser and log in by scanning the QR code or entering your business mobile number.
Open the app and register your business using your mobile number.
Complete the quick setup to create your business profile.
Good to Know
Open registration: There is no verification or approval step. Any Arattai user can register as a business and start right away.
Same privacy protections: Your business account has the same privacy controls as a personal Arattai account.
Convert an existing account: Already on Arattai? You can turn your personal account into a business account, and switch back later if you need to.
FAQ
Do I need to verify my business to use Arattai Business?
Registration is open and there is no verification or approval requirement. Any user can register as a business and
get started immediately.
What is the difference between Arattai Business and the Arattai Business Platform?
The Arattai Business app is for small and medium businesses that want to manage their profile and customer conversations directly in the app. The Arattai Business Platform is aimed at larger businesses that connect to Arattai through APIs. Most businesses only need the Arattai Business app.
Can I use my existing personal Arattai account?
Yes. You can convert your personal Arattai account into a business account, and revert to a personal account later. See "Switch to a Business Account".
Which devices can I use it on?
Arattai Business is available on Android and the Web.
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