About Click to Chat

Click to Chat lets anyone start a conversation with you on Arattai without saving your phone number in their contacts.

This feature is useful when you want people to quickly start a conversation with you using a simple link.

What Happens When Someone Opens the Link  

When a user clicks or taps your link:

• Arattai opens a chat with you. The user does not need to save the phone number.
• If a message is included in the link, it appears automatically in the chat composer.
• The user can edit the message before sending.
  
  

How to Use Click to Chat Link

You can create Click to Chat links using either a phone number or a username:

Using a phone number  

Basic link:

https://aratt.ai/message/91-999XXXXXXX

With a pre-filled message:

https://aratt.ai/message/91-999XXXXXXX?text=Hello

Notes:
• Always include the country code
• Do not include spaces

Using a username  

Basic link:

https://aratt.ai/message/@username

With a pre-filled message:

https://aratt.ai/message/@username?text=Hello 

Using the Text Parameter  

When you add ?text= to the link, the content provided after it is automatically filled into the chat composer.

Example:
https://aratt.ai/message/@username?text=Hi

This helps users to start conversations faster, especially for common requests like support or enquiries.

If the message contains spaces or special characters, make sure it is URL-encoded.

Example:
https://aratt.ai/message/@username?text=Hi%20I%20need%20help

How to Use the Chat on Arattai Button

The Chat on Arattai button lets people quickly start a conversation with you on Arattai. Using the official button ensures consistency and helps users easily recognise it. Download designs.

Best Practices

• Use the official button without modifying it
• Use the latest version
• Ensure the button is clearly visible

Where Can You Use Click to Chat  

You can place the link or button anywhere you want users to initiate a conversation, such as:

• Websites and landing pages
• Social media profiles and bios
• Email signatures
• Marketing campaigns and ads

 

FAQs

1. Can I use Click to Chat without a username?

Yes. You can create a Click to Chat link using your phone number instead of a username.

2. Do recipients need to have Arattai installed?

Yes. Clicking the link opens Arattai. If the recipient doesn't have the app, they'll be directed to download it.

3. Can I add a pre-filled message to the link?

Yes. You can add ?text= to the link. The text will appear pre-filled in the chat composer. Example: https://aratt.ai/message/91-999XXXXXXX?text=Hello

Related Articles

1. Creating an Arattai Account
   

2. Start a Chat

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