About Click to Chat
Click to Chat lets anyone start a conversation with you on Arattai without saving your phone number in their contacts.
This feature is useful when you want people to quickly start a conversation with you using a simple link.
What Happens When Someone Opens the Link
When a user clicks or taps your link:
- Arattai opens a chat with you. The user does not need to save the phone number.
- If a message is included in the link, it appears automatically in the chat composer.
- The user can edit the message before sending.
How to Use Click to Chat Link
You can create Click to Chat links using either a phone number or a username:
Using a phone number
Basic link:
https://aratt.ai/message/91-999XXXXXXX
With a pre-filled message:
https://aratt.ai/message/91-999XXXXXXX?text=Hello
Notes:
• Always include the country code
• Do not include spaces
• Always include the country code
• Do not include spaces
Using a username
Basic link:
https://aratt.ai/message/@username
With a pre-filled message:
https://aratt.ai/message/@username?text=Hello
Using the Text Parameter
When you add ?text= to the link, the content provided after it is automatically filled into the chat composer.
Example:
https://aratt.ai/message/@username?text=Hi
https://aratt.ai/message/@username?text=Hi
This helps users to start conversations faster, especially for common requests like support or enquiries.
If the message contains spaces or special characters, make sure it is URL-encoded.
Example:
https://aratt.ai/message/@username?text=Hi%20I%20need%20help
https://aratt.ai/message/@username?text=Hi%20I%20need%20help
How to Use the Chat on Arattai Button
The Chat on Arattai button lets people quickly start a conversation with you on Arattai. Using the official button ensures consistency and helps users easily recognise it. Download designs.
Best Practices
- Use the official button without modifying it
- Use the latest version
- Ensure the button is clearly visible
Where Can You Use Click to Chat
You can place the link or button anywhere you want users to initiate a conversation, such as:
• Websites and landing pages
• Social media profiles and bios
• Email signatures
• Marketing campaigns and ads
• Social media profiles and bios
• Email signatures
• Marketing campaigns and ads
FAQs
1. Can I use Click to Chat without a username?
Yes. You can create a Click to Chat link using your phone number instead of a username.
2. Do recipients need to have Arattai installed?
Yes. Clicking the link opens Arattai. If the recipient doesn't have the app, they'll be directed to download it.
3. Can I add a pre-filled message to the link?
Yes. You can add ?text= to the link. The text will appear pre-filled in the chat composer. Example: https://aratt.ai/message/91-999XXXXXXX?text=Hello