Click to Chat lets anyone start a conversation with you on Arattai without saving your phone number in their contacts.
This feature is useful when you want people to quickly start a conversation with you using a simple link.
What Happens When Someone Opens the Link
When a user clicks or taps your link:
Arattai opens a chat with you. The user does not need to save the phone number.
If a message is included in the link, it appears automatically in the chat composer.
The user can edit the message before sending.
How to Use Click to Chat Link
You can create Click to Chat links using either a phone number or a username: Using a phone number
Basic link:
With a pre-filled message:
Notes:
• Always include the country code
• Do not include spaces
Using a username
Basic link:
With a pre-filled message:
Using the Text Parameter
When you add ?text= to the link, the content provided after it is automatically filled into the chat composer.
This helps users to start conversations faster, especially for common requests like support or enquiries.
If the message contains spaces or special characters, make sure it is URL-encoded.
The Chat on Arattai button lets people quickly start a conversation with you on Arattai. Using the official button ensures consistency and helps users easily recognise it. Download designs.
Best Practices
Where Can You Use Click to Chat
You can place the link or button anywhere you want users to initiate a conversation, such as:
• Websites and landing pages
• Social media profiles and bios
• Email signatures
• Marketing campaigns and ads