Pin a Chat

Pin a Chat

Pin a chat to keep your most important conversations at the top of your chat list. Pinned chats stay visible even when new messages arrive, so you can quickly access priority chats, groups, channels, or Pocket without scrolling.

Prerequisites  

  • Stable Internet: A stable internet connection is required to pin/unpin a chat.

How to Pin a Chat  

You can pin up to 5 chats on the chat list. This can include direct chats, group chats, channels, and Pocket.
From the Chat List  
Android
iOS
Web
Android
  • Go to your Chats screen.
  • Tap and hold the chat you want to pin.
  • Tap Pin in the menu that appears.
  • The chat will be pinned on top of your chat list.

iOS
  • Go to your Chats screen.
  • Tap and hold the chat you want to pin.
  • Tap Pin in the menu that appears.
  • The chat will be pinned on top of your chat list.

Web
  • Go to your Chats screen.
  • Place the cursor on the chat you want to pin.
  • Click the  more menu. Select Pin.
  • The chat will be pinned on top of your chat list.    

 From the Chat Screen  
Android
Web
Android
  • Open the chat you want to pin.
  • Tap the  more menu in the top right corner.
  • Tap Pin. 
  • The chat will be pinned on top of your chat list.    

Web
  • Open the chat you want to pin.
  • Click the  more menu at the top-right corner of the chat screen.
  • Click Pin.
  • The chat will be pinned on top of your chat list.    

 From the Chat Profile  
Android
iOS
Android
  • Open the chat you want to pin.
  • Tap the chat name at the top.
  • Tap the  more menu and tap Pin. 
  • The chat will be pinned on top of your chat list    .

iOS
  • Open the chat you want to pin.
  • Tap the chat name at the top.
  • Tap the  more menu and tap Pin.
  • The chat will be pinned on top of your chat list    .

How to Unpin a Chat    

From the Chat List  
Android
iOS
Web
Android
  • Go to your Chats screen.
  • Tap and hold the chat you want to unpin.
  • Tap Unpin in the menu that appears.
  • The chat will be unpinned.

iOS
  • Go to your Chats screen.
  • Tap and hold the chat you want to unpin.
  • Tap Unpin in the menu that appears.
  • The chat will be unpinned.

Web
  • Go to your Chats screen.
  • Place the cursor on the chat you want to unpin.
  • Click the  more menu. Select Unpin.
  • The chat will be unpinned.      

From the Chat Screen  
Android
Web
Android
  • Open the chat you want to unpin.
  • Tap the  more menu in the top right corner.
  • Tap Unpin. 
  • The chat will be unpinned.

Web
  • Open the chat you want to unpin.
  • Click the  more menu at the top-right corner of the chat screen.
  • Click Unpin.
  • The chat will be unpinned.

From the Chat Profile   
Android
iOS
Android
  • Open the pinned chat.
  • Tap the chat name at the top.
  • Tap Unpin.
  • The chat will be unpinned.

iOS
  • Open the pinned chat.
  • Tap the chat name at the top.
  • Tap the  more menu and tap Unpin.
  • The chat will be unpinned.

FAQs  

1. How many chats can I pin at once?
You can pin up to five chats at a time, including direct chats, group chats, channels, and Pocket.
​
2. Does pinning a chat notify the other person or group?
No. Pinning is private and visible only to you.
​
3. Will my pinned chats sync across devices?
Yes. It is an account-level setting and syncs across devices. 
​
4. Does unpinning delete or mute the chat?
No. Unpinning only removes the chat from the pinned section. All messages and notifications remain unchanged.
​
5. Are pins filter-specific?
A total of 5 chats can be pinned. When a chat filter is applied, only the pinned chats present in that particular filter will be displayed at the top.


    • Related Articles

    • Pin a Message

      Prerequisites Stable Internet: A stable internet connection is required to pin and unpin messages. How to Pin a Message Android iOS Web Android Touch and hold the message you want to pin. In the menu that appears, tap Pin message. A dialog box will ...

    • Chat View on Web

      The Chat View setting is a powerful productivity option exclusive to the Arattai Web and Desktop experience. It allows you to choose between focusing on a single conversation or opening multiple chat windows side-by-side to stay on top of various ...

    • Mute a Chat

      You can mute a chat to stop receiving notifications for new messages without leaving the conversation. Prerequisites Stable Internet: A stable internet connection is required to mute/unmute a chat and sync the preference across your devices. How to ...

    • Start a Chat

      Prerequisites Stable Internet: A stable internet connection is required for smooth functioning. Permissions: Ensure your device allows Arattai to access your Contacts. How to Start a New Chat You can start a new chat in Arattai in two primary ways: ...

    • Archive a Chat

      Prerequisites Stable Internet: A stable internet connection is required to sync your archived chats across devices. How Archiving Works Archiving a chat helps you keep your chat list clean and organized without deleting your conversation history. It ...