How to Import Chats from WhatsApp to Arattai

Import Chat from WhatsApp

Chat import from WhatsApp helps you bring your personal and group conversations with you and continue chatting on Arattai without losing your history.
This guide explains:
  • What Can Be Imported
  • How To Import Chat From Whatsapp
  • Important Things To Know
  • Troubleshooting

What Can Be Imported

Arattai currently supports:

1-1 Chats

​Import your WhatsApp 1-1 chat history into any 1-1 conversation with your contact in Arattai.
Messages will be merged chronologically with your existing Arattai chat.

Group Chats

  • WhatsApp Group > Existing Arattai Group
    If you already have a group in Arattai, you can import your WhatsApp group history into it.
  • WhatsApp Group > New Arattai Group
    If no group exists, you can create a brand-new group and import the chat history.
Note: Only the chat history and available media are imported. Group settings (like admins, group picture) need to be configured again in Arattai.
Messages will be imported into the current date. The original timestamps will be shown in iOS and the exported timestamps will be shown in Android.
 

How To Import Chat From WhatsApp

Step 1: Export Your Chat from WhatsApp
Android
iOS
Android
  • Open WhatsApp and go to the chat or group you want to export.
  • Tap More Options ⋮ in the top-right corner.
  • Select More > Export Chat.
  • Choose whether you want to include media files (photos, videos, documents).
    • With Media: Includes all attachments but may result in a large file (up to 500Mb)
    • Without Media: Exports only text messages (faster import).
  • From the sharing options, select Arattai.
iOS
  • Open WhatsApp.
  • Go to the chat you want to export.
  • Tap the contact or group name at the top (to open info screen).
  • Scroll down and select Export Chat.
  • Choose whether to Attach Media or export Without Media.
  • Choose whether you want to include media files (photos, videos, documents).
    • With Media: Includes all attachments but may result in a large file (up to 500Mb)
    • Without Media: Exports only text messages (faster import).
  • From the sharing options, select Arattai.
 
Step 2: Choose Import Destination in Arattai
Arattai will automatically detect whether the exported file is a 1-1 chat or a group chat. The selected import contact, or the participants in the selected group will also be able to view the complete chat transcript, including or excluding media.
Based on detection:
  • For 1-1 Chats
    The history will be merged into your existing Arattai conversation with that contact.
  • For Groups
    You will be prompted to choose:
    • Import into an existing Arattai group (if you’re an admin), OR
    • Create a new group in Arattai with the imported history.
 
Step 3: Import & Process
  • Arattai will securely process the exported chat file.
  • Messages will appear in chronological order within the chat/group.
  • Imported messages are marked with a tag “Imported” for clarity.
  • Media (if included) will show in the chat along with the messages.

Important Things To Know

  • Manual Process: WhatsApp does not allow auto-sync. You must export chats manually, one by one.
  • Group Participants:
    • Participant names will be shown in imported messages.
    • Only chat messages will be imported, not the existing participants.
  • Encryption: Imported chats remain as static records (not re-encrypted).
  • File Size Limitations:
    • Large chats with media may take longer.
    • If you face issues, try exporting without media first.

Troubleshooting

  • Arattai is not showing in the export options
    • Ensure Arattai is updated to the latest version.
  • Import failed or stopped halfway
    • Check if the exported file is too large. Try exporting without media.
    • Ensure your phone has enough free storage for processing.
    • If the export or import fails at any point, you can simply retry. Chats can be exported and imported again.
 
 

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