About Chat Backup
Arattai allows you to back up your chat history and media files to the cloud. This ensures your conversations can be restored if you change devices, lose your device, or reinstall the app.
Backups are stored in your cloud account:
• Google Drive on Android
• iCloud on iPhone
Prerequisites
Ensure the following requirements are met before setting up chat backup.
Android
iOS
Android
Requirement | Details |
Internet Connection | A stable internet connection is required. Wi-Fi is recommended for large backups. |
Device Storage | Your device must have enough free storage to create the backup file. |
Cloud Storage | Your Google account must have enough available storage to upload the backup. |
Google Account | A Google account must be signed in on your device. |
Google Play Services | Must be installed and updated to the latest version. |
Google Drive | Chat backups are stored in Google Drive and count toward your Google storage quota. |
iOS
Requirement | Details |
Internet Connection | A stable internet connection is required. Wi-Fi is recommended for large backups. |
Device Storage | Your iPhone must have enough free storage to create the backup file. |
Cloud Storage | Your iCloud account must have enough available storage to upload the backup. |
Apple ID | You must be signed in with the Apple ID used for backup. |
iCloud Drive | Must be enabled in device settings. |
iOS Version | Your device should be running the latest available iOS version. |
How to Set Up Chat Backup
Android
iOS
Android
- Tap the
more menu.
- Go to Settings → Chats.
- Tap Chat backup.
- Tap Enable google backup.
- Select the Google account where you want to store backups.
- Your chats will be backed up.
After this first backup, you can either set up automatic backups or back up your chat manually.
1. Automatic backups
- Tap Automatic backups and choose backup frequency:
Option | Backup Interval |
Off | Turns Off automatic backups |
Daily | Once every 24 hours |
Weekly | Once every 7 days |
Monthly | Once every 30 days |
Once set, your chats will be automatically backed up according to the selected schedule.
2. Manual backups
- Tap Backup now to create a manual backup.
Additional backup controls:
- Google account - You can change the Google account used for backup at any time by selecting a different account and running a new backup.
- Backup using cellular - You can select whether backups are allowed to run using mobile data by turning on thistoggle.
iOS
- Go to Settings → Chats.
- Tap Chat backup.
- Tap Backup now.
After this first backup, you can either set up automatic backups or back up your chat manually.
1. Automatic backups
- Tap Automatic backups and choose backup frequency:
Option | Backup Interval |
Daily | Once every 24 hours |
Weekly | Once every 7 days |
Monthly | Once every 30 days |
Off | Turns Off automatic backups |
Once set, your chats will be automatically backed up according to the selected schedule.
2. Manual backups
- Tap Backup now to create a manual backup.
Media Inclusion
You can choose whether to include media files such as photos, videos, voice notes, and documents in your backups.
- Including media allows complete restoration of chats and attachments.
- Excluding media reduces backup size, but attachments will not be restored.
Android
iOS
Android
- Tap the
more menu.
- Go to Settings → Chats.
- Tap Chat backup.
- Tap Include media and choose whether to include media files by checking the respective boxes:
- Photos
- Videos
- Other files
- Tap Save.
iOS
- Go to Settings → Chats.
- Tap Chat backup.
- Tap Include media and choose whether to include media files by checking the respective circles:
- Photos
- Videos
- Other files
Encrypted Backup
You can add an additional layer of security by encrypting your chat backups. When encryption is enabled, backups are encrypted on your device before being uploaded to the cloud.
Android
iOS
Android
- Tap the
more menu.
- Go to Settings → Chats.
- Tap Chat backup.
- Tap Encrypted Backup.
- Choose one of the following security methods:
- Create Backup Key - a code created by you.
- Generate Recovery code - system-generated keys.
- Complete the setup.
Your backup will be encrypted before it is uploaded to Google Drive.
iOS
- Go to Settings → Chats.
- Tap Chat backup.
- Tap Encrypted Backup.
- Choose one of the following security methods:
- Create Backup Key - a code created by you.
- Generate Recovery code - system-generated keys.
- Complete the setup.
Your backup will be encrypted before it is uploaded to iCloud.
⚠ Important
Make a note of your backup key or recovery code in a safe place. It is required to restore chats from an encrypted backup.
Arattai does not store this information and cannot help recover encrypted backups if the key or recovery code is lost.
Backup Storage and Size
Backup size depends on the number of messages and media files in your chats.
- Text messages use very little storage.
- Media files such as photos, videos, and documents account for most of the backup size.
Larger backups may take longer to upload and may use more data.
Android - Google Drive
Backups are stored in Google Drive and count toward your Google storage quota. If your Drive storage is full, the backup may fail.
iPhone - iCloud
Backups are stored in iCloud and count toward your iCloud storage quota. At least 2× the backup size must be available for the backup to complete successfully.
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